Enroll in Business English with Dolphin STEM Academy
Course Overview
Business English, Semester A, is a single-semester course designed to strengthen your
ability to read and write in the workplace. The first unit introduces the business writing
process. In the second unit, you’ll learn about writing emails and instant messages, as
well as examine the role that digital media plays in business. The third unit covers how
to format and write specific types of business messages.
Course Goals
By the end of this course, you will be able to do the following:
Explain the characteristics of business writing.
Explain the role that audience and purpose play in crafting business messages.
Understand how to conduct research for business writing.
Use the steps of the business writing process to create a business message.
Explain how businesses use the internet to create content such as podcasts and
web pages.
Explain the professional standards for writing workplace emails and instant
messages.
Explain how businesses use blogs and social media to communicate with the public.
Explain how to format and write business memos and letters.
Explain how to organize and write positive, negative, and persuasive messages.